Frequently Asked Questions

What is Christmas FM?

ChristmasFM.com is a family of Christmas Radio Stations and Festive Content Publisher. We create and curate a unique mix of content centered around the Magic of Christmas and deliver it on the radio and digitally via our website, player, apps and social networks. We serve a worldwide community who want to connect to that Christmas feeling. https://christmasfm.com/about-us/

Charity

Each year Christmas FM partners with a charity that become our official charity partner for that year.

Christmas FM, the official soundtrack to the festive season, is delighted to announce Barnardos, Ireland’s leading children’s charity, as the official charity partner for 2021.

Christmas FM is aiming to raise over €250,000 which will go directly towards Barnardos’ mission of working to give vulnerable children living in disadvantaged communities a better chance – because childhood lasts a lifetime.

Listener donations raised for Barnardos will be used to provide targeted and intensive support for over 5,000 children most in need – providing nutritious food, support with education, and therapeutic services with their trained support teams.  Read more here: https://christmasfm.com/christmas-fm-announces-barnardos-as-official-charity-partner-for-2021/

Christmas FM wants to “Give the Gift of Childhood” by helping Barnardos change the lives of over 5,000 children living in poverty.

This year, Christmas FM will be raising awareness and funds for Barnardos. We plan to raise €250,000 to help change the lives of 5,000 children living in poverty. Funds raised will be used to provide targeted and intensive support for children most in need – providing nutritious food, support with education, and therapeutic services with trained support teams.

Applications are now closed for 2021. We will revisit the submission process in early 2022 – check here for details closer to the time. 

Do you want to get your office, school, college, or business involved in fundraising for Christmas FM’s charity partner Barnardos and be part of the efforts? Find out how to help by contacting the Barnardos fundraising team and they will look after your query: christmasfm@barnardos.ie

Key Dates

We’re broadcasting online all year round. FM broadcast dates for 2021 are from 12 noon on November 28th to 7pm on December 27th.

Text donations open at the end of November as we start our FM run.  Details are available on air and on the homepage https://christmasfm.com/

Christmas FM’s annual Donation Day for 2021 – details will be announced in the autumn.

The Christmas FM Song Contest for 2021 – the song contest is open for entry from Nov 4th 2021 at 11.00hrs. The contest closes for entry on Nov 27th at 14.00hrs.  Click here for all the details  https://christmasfm.com/songcontest/

On-air

The FM schedule is announced towards the end of November every year and is available here https://christmasfm.com/about-us/schedule/

Due to the large volume of text messages we receive from listeners during our live programmes and during our FM run, we are unable to play requests at specific times.  Our presenters will endeavor to read out your message within one hour of you sending it in to our donation text line – but this is not guaranteed.  Dedications are only accepted via our donation text line.  Messages sent via social media, the website (unless outside of Republic of Ireland) or other forms of communication will not reach the studio and will not be read out.

Unfortunately we are not in a position to repeat messages or forward copies of messages to listeners.

Please do not contact the studio – instead read the Music Submissions guidelines answer below.  The form to submit music for airplay consideration is here: https://christmasfm.com/contact-christmas-fm/music-submissions/

Ways to listen

Christmas FM broadcasts on FM in Ireland only from November 28th to December 27th each year – frequencies https://christmasfm.com/our-fm-frequencies/

Besides listening on FM during our broadcast period, you can also listen to Christmas FM 24/7 every day throughout the year-

Online: https://christmasfm.com/listenin/

On our free mobile apps: https://christmasfm.com/mobile-apps/ 

Virgin Media Digital TV subscribers in Ireland can listen to Christmas FM Ireland on Channel 900 (from November 28th)

Christmas FM only broadcasts on FM in November and December in certain locations only.

You may be able to receive FM transmissions depending on geography or signal strength in your area – see the  frequencies here https://christmasfm.com/our-fm-frequencies/

If you cannot listen to us on FM, you can:

Listen Online at any time: https://play.christmasfm.com/

Download our app for iOS or Android: https://christmasfm.com/mobile-apps/ 

 

Listen on your SMART SPEAKER:

Alexa:
Enable the Christmas FM Skill by asking Alexa to ‘Enable the Christmas FM Skill’ and from then on just say ‘Start Christmas FM’ or click here and enable on your Amazon account

Google:
Say ‘Start Christmas FM’

 

Listen via the TuneIn radio app for iOS or Android or click here

There are other ways of listening to Christmas FM all throughout the year- click here for all the ways to listen: https://christmasfm.com/listenin/

Christmas FM broadcasts on the FM band in Ireland in certain locations. This is dependent on several factors including budget and licencing limitations.

Contact Us

Please read all the FAQ’s to check that your question has not already been answered.

If you still wish to contact us, please select the most appropriate contact option for your query HERE

Please bear in mind that we are a small team and we do our best to respond to queries that are not covered in the FAQ’s or on our website or social media channels.

App Issues

Click here to for details on our free app: https://christmasfm.com/mobile-apps/

App Troubleshooting:

If you are experiencing difficulties with our mobile app,  here are a few things to check:

  • The app requires a working data connection to stream. Please check that you have a data connection either over your mobile network or wifi.
  • Check if your phone can support the app. The minimum OS for each app version is as follows: 

Android – Requires Android 6.0 (Marshmallow) and up. Compatible with phones and tablets. 

IOS – Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.

  • Check your version by going to Settings > About on your phone/tablet and the version will be listed there.
  • Check if you are running the latest version of the app by visiting either the App Store or Google Play (Search for Christmas FM) and update from there.
  • Check you are running the latest version of your Operating System – go to Settings>Software updates
  • Some issues can be solved by exiting and restarting the app.

Song Contest

The song contest is open for entry from Nov 4th 2021 at 11.00hrs.  The contest closes for entry on Nov 27th at 14.00hrs. Finalists will be announced on-air and public voting will take place on the website from 09.00hrs Sat 4th Dec to 18.00hrs Sun 5th Dec 2021.  The winner will be announced on the breakfast show on Monday 6th December 2021.  Times and dates may be subject to change – check page for details https://christmasfm.com/songcontest/

Terms & Conditions apply – https://christmasfm.com/about-us/terms-and-conditions/

Volunteers & Work Experience

We are very grateful to all those who are interested in volunteering with us and who wish to support our work but we are no longer accepting volunteer submissions. We gather our team in various ways and we now have a full team. Thank you for your interest. If you are interested in Radio Training, please see Radio Training question below.

While we are very grateful to those who would like to have work experience at Christmas FM, we regret that we are not in a position to accommodate under 18’s or Transition Year students on work experience. If you are interested in Radio Training, please see Radio Training question below.

Radio Training Courses

Music Submissions

Music submissions are only accepted by completing the Music Submission form here: https://christmasfm.com/contact-christmas-fm/music-submissions/  

Submissions will not be accepted any other way and your correspondence will not be considered.

Please be aware that we receive a large number of new music submissions every year and only a small number are selected for playlist/airplay.  We will contact you if we are going to play your song – it is not necessary to contact us again after you have sent us your submission.  We are a small team and we thank you for your understanding.

Before making a music submission for airplay, please ensure your ‘sound’ and musical style fits one of our music formats below, to avoid disappointment. 

We have a family of radio stations playing specific types of Christmas songs:

Christmas FM Ireland and Christmas FM North Pole play a mix of contemporary Christmas pop and rock music mixed with traditional throwbacks and gold favourites from years gone by. 

Our Classical and Carols online channel plays a mix of carols, vocal and classical Christmas favourites.

Our Classics online channel plays a mix of classic adult standards songs and classic gold songs from pre 1975.

We do not accept music videos for play, for sharing or for broadcast – we only accept broadcast quality WAV or MP3 audio files submitted using the Music Submission process above.

Promotion & Sponsorship

Under our license we are not in a position to offer advertising. However, we do offer sponsorship and promotional packages. Please complete the Sponsorship/Promotions contact form here: https://christmasfm.com/contact-christmas-fm/sponsorship-and-promotions/

Media & PR Request

Please complete the form for Press/Media queries – please note this is for external media requests only https://christmasfm.com/contact-christmas-fm/press-and-media-contact/

Social Media

In general, we are not in a position to accept content for our social media channels or online presence from external sources.  If you feel that you would be of particular media interest, please complete the contact form here https://christmasfm.com/contact-christmas-fm/contact-admin/

General Queries

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