Frequently Asked Questions

What is Christmas FM?

ChristmasFM.com is a family of Christmas Radio Stations and Festive Content Publisher. We create and curate a unique mix of content centered around the Magic of Christmas and deliver it on the radio and digitally via our website, player, apps and social networks. We serve a worldwide community who want to connect to that Christmas feeling. https://christmasfm.com/about-us/

Charity

We’re delighted to announce that our charity partners for this year are Barnardos, Barretstown, Make-A-Wish Ireland, and The Community Foundation for Ireland through The Magic of Christmas Initiative. 

Give the Gift of Childhood to those who need it most, because every child deserves Magic at Christmas.

The Magic of Christmas brings together some of Ireland’s best known Children’s charities – Barnardos, Barretstown, Make-A-Wish Ireland and The Community Foundation for Ireland – to raise over €1 million in the next three years for children who need it most.

The funds will go directly towards helping vulnerable children in our communities affected by traumatic life events such as poverty, abuse, neglect and bereavement, and to supporting children whose lives are affected by serious childhood illness. By donating to The Magic of Christmas, you will Give the Gift of Childhood to those who need it most, because every child deserves Magic at Christmas.  Read more HERE

Follow The Magic of Christmas on social media here:

Facebook – https://www.facebook.com/themagicofchristmas.ie
Instagram – https://www.instagram.com/themagicofchristmas.ie
Twitter – https://twitter.com/SupportTheMagic

TikTok – https://www.tiktok.com/@christmasfm

The Magic of Christmas brings together some of Ireland’s best known Children’s charities – Barnardos, Barretstown, Make-A-Wish Ireland and The Community Foundation for Ireland – to raise over €1 million in the next three years for children who need it most.

The funds will go directly towards helping vulnerable children in our communities affected by traumatic life events such as poverty, abuse, neglect and bereavement, and to supporting children whose lives are affected by serious childhood illness.  By donating to The Magic of Christmas, you will Give the Gift of Childhood to those who need it most, because every child deserves Magic at Christmas.  Read more HERE

Christmas FM is partnering with The Magic of Christmas initiative for 2022 for 3 years. We will not be inviting applications for new partnerships until after that time period.

To keep up to date on future processes or how to be involved submit your email address here.

Details of fundraisers and how to get involved will be shared on our website at a later date – please check back.

Key Dates

Christmas FM will broadcast on FM from midday on November 28th 2022.  Listen here on FM and online https://christmasfm.com/listenin/

Text donations open at midday on 28th November as we start our FM run.  Details are available on air, on socials and on the homepage https://christmasfm.com/

Christmas FM’s annual Donation Day is where we ask listeners and their friends to dig deep and help our charity partner. More details will be available on the website and on our social media channels closer to the time.

The Christmas FM Song Contest details are available here including entry dates and voting  https://christmasfm.com/songcontest

On-air

The FM schedule is announced towards the end of November every year and is available here https://christmasfm.com/about-us/schedule/

Due to the large volume of text messages we receive from listeners during our live programmes and during our FM run, we are unable to read out dedications at specific times.  Our presenters will endeavour to read out messages within one hour of the text reaching our donation text line – but this is not guaranteed due to the large numbers of texts we receive. 

Please do not send your dedication several hours/days in advance as we will not be able to schedule your dedication for a specific time.

Please note we are unable to play specific songs via request.  

Dedications are only accepted via our donation text line. 

Messages sent via social media, the website (unless outside of the Republic of Ireland) or other forms of communication do not reach the studio and will not be read out on air.

Unfortunately we are not in a position to repeat messages or forward copies of messages to listeners.

Please do not contact the studio – instead read the Music Submissions guidelines answer below.  The form to submit music for airplay consideration is here and this is the only way new music can be submitted for airplay consideration: https://christmasfm.com/contact-christmas-fm/music-submissions/

Ways to listen

Christmas FM broadcasts on FM in Ireland only from November 28th to December 27th each year subject to licence – for a full list of frequencies click here https://christmasfm.com/our-fm-frequencies/ 

Besides listening on FM during our broadcast period, you can also listen to Christmas FM 24/7 every day throughout the year-

Online: https://christmasfm.com/listenin/

On our free mobile apps: https://christmasfm.com/mobile-apps/ 

Virgin Media Digital TV subscribers in Ireland can listen to Christmas FM Ireland on Channel 900 (from November 28th).

If you have a Virgin Media 360 set top box with voice control – using the microphone button on the remote control say ‘radio’ to see the radio station menu screen then select Christmas FM.

Christmas FM only broadcasts on FM in November and December in certain locations only.

You may be able to receive FM transmissions depending on geography or signal strength in your area – see the  frequencies here https://christmasfm.com/our-fm-frequencies/

 

If you cannot listen to us on FM, you can:

Listen Online at any time: https://play.christmasfm.com/

Download our app for iOS or Android: https://christmasfm.com/mobile-apps/ 

Listen on your SMART SPEAKER:

Alexa:
Enable the Christmas FM Skill by asking Alexa to ‘Enable the Christmas FM Skill’ and from then on just say ‘Start Christmas FM’ or click here and enable on your Amazon account

Google:
Say ‘Start Christmas FM’

Listen via the TuneIn radio app for iOS or Android or click here 

 

There are many ways of listening to Christmas FM all throughout the year

click here for all the ways to listen: https://christmasfm.com/listenin/

Christmas FM broadcasts on the FM band in Ireland in certain locations. This is dependent on several factors including budget and licensing limitations.

Contact Us

Please read all the FAQ’s to check that your question has not already been answered.

If you still wish to contact us, please select the most appropriate contact option for your query HERE

Please bear in mind that we are a small team and we do our best to respond to queries that are not covered in the FAQ’s or on our website or social media channels.

Mobile Apps

Our mobile application for iOS and Android devices is free to download from the App Store and Google Play. Click here to for details on our free app: https://christmasfm.com/mobile-apps/

Data charges may apply when using the application on mobile networks.

If you are experiencing difficulties with our mobile app,  here are a few things to check:

IMPORTANT UPDATE FOR ANDROID USERS ONLY FROM NOV 18TH, 2022: Our latest version of the Christmas FM app requires a new install from the Google Play store. We recommend the following action:

  • Delete the current version of the app from your device.
  • Visit the Google Play store and install the new Christmas FM app

General issues:

If you have difficulties with our mobile application the following may help you identify the issue.

  • The app requires a working data connection to stream. Please check that you have a data connection either over your mobile network or wifi.
  • Check if your phone can support the app. The minimum OS for each app version is as follows:
    • Android – Requires Android 4.1 (Jellybean) and up. Compatible with phones and tablets.
    • iOS – Requires iOS 13.0, iPadOS 13.0 or later. Compatible with iPhone, iPad and iPod touch.
  • Check your version by going to Settings > About on your phone/tablet and the version will be listed there.
  • Check if you are running the latest version of the app by visiting either the App Store or Google Play (Search for Christmas FM) and update from there.
  • Check you are running the latest version of your Operating System – go to Settings>Software updates
  • Some issues can be solved by exiting and restarting the app.

Song Contest

Entry/voting form here https://christmasfm.com/songcontest/

The following dates and times are subject to change – for the most up to date details click the song contest page here.   The song contest is open for entry from Nov 4th 2022 at 11.00hrs.  The contest closes for entry on Dec 2nd at 13.00hrs. Finalists will be announced on-air and public voting will take place on the website from 09.00hrs Sat 10th Dec to 18.00hrs Sun 11th Dec 2022. The winner will be announced on the breakfast show on Monday 12th December 2022.  https://christmasfm.com/songcontest/

Terms & Conditions apply – https://christmasfm.com/about-us/terms-and-conditions/

Volunteers & Work Experience

We are very grateful to all those who are interested in volunteering with us and who wish to support our work but we are no longer accepting volunteer submissions. We gather our team in various ways and we now have a full team. Thank you for your interest. If you are interested in Radio Training, please see Radio Training question below.

While we are very grateful to those who would like to have work experience at Christmas FM, we regret that we are not in a position to accommodate under 18’s or Transition Year students on work experience. If you are interested in Radio Training, please see Radio Training question below.

Radio Training Courses

Music Submissions

Music submissions are ONLY accepted by completing the Music Submission form here: https://christmasfm.com/contact-christmas-fm/music-submissions/  

Submissions will not be accepted any other way and your correspondence will not be considered.  

Please be aware that we receive a very high number of new music submissions every year and only a small number are selected for playlist/airplay.  We will contact you if we are going to play your song – it is not necessary to contact us again after you have sent us your submission.  We are not in a position to offer feedback on submissions.  We are a small team and we thank you for your understanding.

Before making a music submission for airplay, please ensure your ‘sound’ and musical style fits one of our music formats below, to avoid disappointment. 

We have a family of radio stations playing specific types of Christmas songs:

Christmas FM Ireland plays a mix of contemporary Christmas pop and rock music mixed with traditional throwbacks and gold favourites from years gone by. 

Our Classical and Carols online channel plays a mix of carols, vocal and classical Christmas favourites.

Our Classics online channel plays a mix of classic adult standards songs and classic gold songs from pre 1975.

We do not accept music videos for play, for sharing or for broadcast – we only accept broadcast quality WAV or MP3 audio files submitted using the Music Submission process above.

Promotion & Sponsorship

Under our broadcast license we are not in a position to offer advertising. However, we do offer sponsorship and promotional packages. Please complete the Sponsorship/Promotions contact form here and one of our team will reply to your query: https://christmasfm.com/contact-christmas-fm/sponsorship-and-promotions/

Media & PR Request

Please complete the form for Press/Media queries – this will reach our PR company who handle media requests.   https://christmasfm.com/contact-christmas-fm/press-and-media-contact/

Social Media

In general, we are not in a position to accept content for our social media channels or online presence from external sources.  If you feel that you would be of particular media interest, please complete the contact form here https://christmasfm.com/contact-christmas-fm/contact-admin/

General Queries

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